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Last Updated:
1st November, 2008. |
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| October 08 |
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| Atthreya Calling: |
| ONE
BLESSING WE HAVE |
One blessing we have
is that we have a tradition and discipline of multiple
approaches to wellness.
In some parts of the world, when we are not well, there
is only one way to get back to health, the standard,
official way.
Other approaches are banned or atleast frowned upon
by the establishment.
Not so in India.
We talk of mani, mantra, aushadha.
Whatever helps, take it. Good end is important and not
a single approach.
Especially the educated are going the western way. We
can only sympathise with them.
We only hope they will not bring legislation of the
kind that they have in other countries.
What matters is what works for us, not what someone
says should work for us. This means options, workable
options, and many options. |
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| Reflections & Reminders: |
| CELEBRATING GANDHI
JAYANTI |
One way to celebrate it is to have
national holiday that day.
Are there not other ways?
Can we not have discussions on what he did, how he did,
and where we can emulate him?
Can we not have reflection sessions on his thought and
action?
Can we not use it as a day to be grateful for?
Just making it a day off from work seems a joke on the
great man. |
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| IF NOT INSTEAD
OF WHY NOT IN ADDITION TO |
Notifications come from Companies and
Banks from time to time.
They are in standard jargon.
Even the writers may not know what they are writing.
Certainly the ordinary readers cannot make out.
Perhaps law or tradition requires things to be put in
certain words.
Why not add a supplement that gives the substance of
the notification in the commoner's words? Especially
in respect of what he SHOULD know and what he SHOULD
do. |
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| Human Excellence: News & Notes |
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| Book Samplings |
Part II** |
PART TWO
SO FAR WE SAW WHAT TO AVOID
AND NOW FOR WHAT TO ADOPT
LOVE ,CARE, SHARE, AND SERVE |
O Lord
Bless me with
The delight to persist
In loving
Expressed in showing
Care, concern and compassion
To every form of life.
Regardless. |
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You would have heard the story
Of a team of journalists
Visiting heaven and hell.
They found there was plenty
In both heaven and hell
But in heaven they enjoyed that plenty
And in hell they did not.
And they soon found why.
There was a rule in both hell and heaven
that everyone will have
his/her elbow unbent
So the hand is one straight, rigid piece.
In hell they rued this handicap,
Did nothing about it
And kept starving and being miserable.
In heaven they accepted this handicap,
And chose to be smart –
They started feeding EACH OTHER
And that made all the difference!
They could all avail of the plenty.
One way to bring heaven on earth is
That I take care of you
and you take care of me.
When I take care of myself,
I have only one to help me.
When I take care of others,
I have so many to take care of me.
The traditional principle and practice of
Parasparam – taking care of one another,
Is superb power.
We ARE exercising this power
But in a very, very limited fashion.
The potential is just infinite.
One way, probably the only way
To take care of myself is for me
To take care of you, you and you
And you, you and you taking care of me.
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| HOLY TEXTS |
Isa Upanishad
One should strengthen and protect oneself
By the power of renunciation of selfishness,
And selfless service to others.
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Bhagavad Gita
I have made my home in all living souls.
Therefore you should worship all living beings
With gifts needed by living beings,
With respect to their inherent divinity,
With love and with a holistic vision
Of the giver's oneness
With the person receiving the gift.
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Zenda Avesta
Make yourself pure, O righteous one.
Any one in the world here below
Can win purity for himself, namely,
When he cleanses himself
With good thoughts, good words and good deeds.
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Dhammapada
Speak the truth;
Do not yield to anger;
Give even though you have but a little to give.
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The Holy Bible
And now I give you a new commandment.
Love one another.
As I have loved you,
so must you love one another.
You have heard that it was said,
love your friends,
And hate your enemies.
But now I tell you,
Love your enemies. |
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| MASTERS AND MYSTICS |
Albert Schweitzer
In helpfulness to others,
Every man can find on his own doorstep
Adventures for the soul –
our surest source of pure peace
And living satisfaction.
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Bhartrihari
The small minds always think
Of differentiating things as 'mine' and 'of others'.
For the broadminded,
The whole world is their family.
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Brother Lawrence
We ought not to be weary
Of doing little things
For the love of God,
Who regards not the greatness of the work,
But the love with which it is performed.
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David Simon
We are collectively here
To remember ourselves as spiritual beings,
Empowered to learn, serve, and celebrate.
As members of a community of souls,
We have a responsibility to remind each other
That our essential nature is not as flesh and blood
machines
But as embodied spirits,
Temporarily condensed as individuals.
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Elizabeth Bibesco
Blessed are those
Who give without remembering
And take without forgetting.
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Emily Dickinson
If I can ease one life the aching,
Or cool one pain,
Or help one fainting robin
Unto his nest again,
I shall not live in vain.
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Erich Fromm
Love is an activity, not a passive effect;
It is "standing in", not a "falling for"
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Love is primarily giving, not receiving,
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John Wesley
Do all the good you can,
By all the means you can,
In all the ways you can,
In all the places you can,
At all the times you can,
To all the people you can,
As long as ever you can.
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Kabir
When you are ushered into the world
You cry and others rejoice;
Live your life in such a way that
When you die, you will laugh and others will weep.
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Kahlil Gibran
I love you, my brother, whoever you are –
Whether you worship in your church,
Kneel at your temple, or pray in your mosque.
You and I are all children of one faith,
For the diverse paths of religion
Are fingers of the loving hand
of one Supreme Being,
A hand extended to all,
Offering completeness of spirit to all,
Eager to receive all.
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Mother Teresa
We cannot do great things on this earth.
We can only do small things with great love.
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Martin Luther King Jr
We must learn to live together as brothers
Or perish together as fools.
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Nisargadatta Maharaj
My stand is clear:
Produce to distribute, feed before you eat,
Think of others
before you think of yourself.
Only a selfless society based on sharing
Can be stable and happy.
This is the only practical solution.
If you do not want it, then – fight.
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Ras Khan
Reading the Shastras
you become a pandit,
Reciting the Qur'an, a maulvi,
But if you have not known Love in that,
What is the use?
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Sri Ramakrishna Paramahamsa
Who are we to show compassion to others?
The Lord is the only one
who can be compassionate.
We can only serve and worship.
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St. Francis of Assissi
Lord, make me
an instrument of Thy peace;
Where there is hatred, let me sow love;
Where there is injury, let me sow pardon;
Where there is doubt, let me sow faith;
Where there is despair – hope;
Where there is darkness – Light;
Where there is sadness, let me sow joy.
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Swami Vivekananda
The secret of religion lies
Not in theories but in practice.
To be good and to do good –
That is the whole of religion.
We must have these four sorts of ideas.
We must have friendship for all;
We must be merciful towards
Those that are in misery;
When people are happy,
we ought to be happy;
And to the wicked, we must be indifferent.
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Teresa of Avil
God has no hands or feet or voice
Except ours and through these he works.
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Thomas Merton
What do I mean
by loving ourselves properly?
I mean, first of all, desiring to live,
Accepting life as a very great gift
and a great good,
Not because of what it gives us,
But because of what it enables us
to give others.
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William Penn
I expect to pass through life but once.
If, therefore, there be any kindness
I can show or any good thing I can do
To any fellow being, let me do it now,
For I shall not pass this way again.
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| ** This is NOW available
in book form. Ahmedabad Management Association. ATIRA
Complex Ahmedabad 380015 has published it. |
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| September 08 |
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| Atthreya Calling: |
| HATS OFF! |
Hats off to the organizers
of the 29th Olympic Games!
It is more than money.
Hats off to all the participants!
It is years of preparation.
Hats off to the winners of the medals!
It is a moment of visible fulfillment.
Hats off to our boys and girls!
Despite the many handicaps they did their best.
And some did even the visible and celebrated best. |
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| Enterprise Unlimited: |
An enterprise starts with an idea.
One idea may spark another.
In that sense, the following may be of interest to the viewers. |
Free dance lessons at Paris airports
To keep tempers cool and spirits high this year,
the Aeroports de Paris implemented an unconventional plan:
free dance lessons for passengers
Crowdsourced restaurant in D.C. taps local community
Food & beverage Crafted by a "beta community"
of some 400 participants, Elements will serve raw and organic
locally grown vegetarian food in an environmentally sustainable
way.
Shirt sold out? Make it yourself
Fashion & beauty ndie fashion label SANS took one of
its iconic pieces and instead of retiring it after the season
was through, recycled it as a DIY project. Now, customers
can make their own.
Dutch game combines wine tasting and tryvertising
Encouraging people to organize their own wine tasting parties,
4xProeven (Tastingx4) combines a board game with a four-pack
of red wine.
From Copenhagen: stylish helmets for urban cyclists
Catering to design-conscious urban cyclists who'd rather
not sacrifice style for safety, a group of Danish designers
created a bicycle helmet with interchangeable covers.
Using phones, crowds create heat maps of hot gigs
Telecom & mobile 3VOOR12 is piloting a new heat-mapping
system at this year's Lowlands music festival. Festival-goers
can rate concerts as they happen, giving others a real-time
map of the hottest gigs.
More homegrown vegetables, without the sweat
All that Your Backyard Farmer requires is a plot of land
-- 10 x 10 square feet is the minimum for an individual or
a family of two -- plus six hours of direct sunlight a day
and an outdoor water source.
Online service cuts through phone menus
Telecom & mobile / Life hacks Recognizing that nobody
likes wading through lengthy phone menuswhen calling their
airline or gas company, a Canadian startup is introducing
a "Deep Dialing" service that cuts to the chase.
Open source approach to textbook publishing
Not only will students have free online access to expert-written,
peer-reviewed texts, but thanks to an open license, faculty
members will be able to customize books for their classes.
Service finds & books discount spa treatments
in NYC
Lifebooker is like a personal concierge that lets users search,
browse and book discounted appointments at the top health
and beauty spots in New York City. |
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| Reflections & Reminders: |
| 'YOU SHOULD HAVE ASKED
ME" |
Yes, I could have asked you.
"Why did you not ask me? We could have saved this bother."
You are right. I could have asked you.
The temptation is to get into an argument.
The temptation is to treat it as an invitation for an argument.
And who said in a lighter vein:
Don't resist temptation it may not come again. |
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| NERO FIDDLING WHILE
ROME IS BURNING |
Innocents – scores of them – were
blown to pieces.
We all feel sorry for the victims and their dear and near.
Politicians do something different.
They are trading charges.
"You have not taken care of the security measures."
"It is because of your earlier actions this is happening."
"You are interfering."
"You are not allowing us to interfere."
When kings fight, people die.
When parties fight, the public face such agonies.
One of India's tragedies is that statesmen gave way to politicians
after independence. |
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| Human Excellence:News & Notes |
| I AM READY TO PASS
ON THE BATON |
Along with a few enthusiasts, I organised THE INDIAN CENTRE
FOR ENCOURAGING EXCELLENCE in 1967.
One of the major activities of the Centre was to invite
a worthy to accept THE ACME EXCELLENCE AWARD.
To several great practitioners of human excellence in India
and abroad we were able to extend this gesture.
Because of my advancing age, I would like to hand over the
baton.
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| Book Samplings |
THIS WAY TO
HEAVEN |
| Part I, WHAT
TO AVOID |
O Lord
Bless me with
the discipline to desist
from hating, hurting any one
in any form or degree. |
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| HOLY TEXTS |
Rigveda 1.141.8
Never retaliate against any man,
e ven if he curses or harms you.
May you invoke the blessings of God
On him by your prayers.
Dhammapada
Let no one deceive another;
Let no one despise another;
Let no one out of anger or resentment
Wish to harm another.
Bodhisattwa's prayer
May there never be any evil to anyone from me.
May all who attribute some offence to me
or who laugh at me
or all who do harm to me
attain Enlightenment.
May I be a help to the helpless,
a guide to the traveler,
a boatman for those
who want to go to the other side.
May I be a lamp to those who want it,
a bed for those who require it,
a servant of all.
I pray for the well-being of the universe,
may all beings see me with the eyes of a friend.
May I see all beings with the eyes of a friend.
The Talmud
Four classes of men
Will never see God's face:
The scoffer, the liar,
t he slanderer and the hypocrite.
The Holy Bible
If someone has done you wrong,
Do not repay him with a wrong,
t ry to do
w hat everyone considers to be good.
But I say unto you which hear,
Love your enemies,
Do good to them which hate you.
Bless them that curse you,
a nd pray for them
w hich despitefully use you.
And as you would
That men should do to you,
d o ye also to them likewise.
Whatever a man soweth
That shall he also reap.
The Holy Koran :Prophet Mohammed
Wrong not and
y e shall not be wronged.
Keep yourselves far from envy
b ecause it eateth up
a nd taketh away good actions
l ike as fire eateth up and burneth wood.
The Holy Adi Granth
Impurity of the heart is greed,
i mpurity of the tongue is falsehood,
i mpurity of the eyes is gazing on another's wealth,
i mpurity of the ear is listening to slanders.
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| MASTERS AND MYSTICS |
Adi Sankaracharya
Give up the curse of lust and wrath.
Give up delusion and greed.
Remember what you really are.
Fools are they that are blind
t o the glory of God.
Chief Seattle
(Native North American Chief Seattle)
All things are bound together,
a ll things connect.
Man has not woven the Web of Life;
He is but one thread.
Whatever he does to the Web,
h e does to himself.
Cardinal Newman:
It is almost a definition of a gentleman
t o say he is one who never inflicts pain.
Dalai Lama
We live very close together.
So our prime purpose in this life
is to help others.
And if you can't help them,
a t least don't hurt them.
Herman Melville:
We cannot live by ourselves alone.
Our lives are connected
By a thousand invisible threads,
a nd along these sympathetic fibers,
o ur actions run as causes
a nd return to us as results
Kavi Baddena:
There is nothing great
i n helping those who help you.
One should help those who have hurt us,
w ithout pointing a finger at them.
Krishnananda
Do not hurt anyone.
What we throw out comes back to us
i n multiples.
When we hurt others,
w e hurt ourselves more,
M. Scott Peck:
We are creating our heritage
at this very moment.
The conditions that
we will experience on the earth
i n our future incarnations
a re the conditions
that we are now creating.
If you do not embrace
the concept of reincarnation,
t hen simply think about the impact
t hat your present decisions will have
on your children and future generations.
Do you want to leave the planet
i n a better or worse condition for them?
Ma Saradadevi
Man finds faults in others
a fter bringing down his own mind
to that level.
Does anything ever happen to another
if you enumerate his faults?
It only injures you…
To see the faults of others!
One should never do it.
I never do so.
Forgiveness is tapasya
Mother Teresa:
If you judge people,
you have no time to love them.
Paul Brunton
The man who thinks he may live
as freely as his unconsidered desires prompt him
and yet not carry the burden
of an eventual reckoning
is binding his life to a hollow dream.
Whoever sins against his fellows or against himself
pronounces his own sentence thereby.
Robert Ingersol
There are in nature
neither rewards nor punishments;
There are only consequences.
S.N.Goenka
Our difficulty, our ignorance is
that we remain unheedful
while planting seeds.
Soli N.Tavaria
God and nature judge us
from our pure motive state
and hence karma is neither action
nor the fruits of action
b ut the fruit of pure motive.
Sage TGN
Causing any harm or hurt
to other living beings
w ould draw to you
the curses of the victims which,
when imprinted on your life,
would disrupt and drain it
as surely as the shadow following you,
wherever you go
Understand the science underlying misery.
When you cause any harm or hurt
to another living being,
a wave of suffering emanates from the victim
to imprint on your life energy (or soul)
since you are the perpetrator.
Thereafter, your misery-imprint can be
cleared only by your own suffering.
The immutable law of action and result
would bring the punitive misery.
This is as certain as the truth
That your shadow is ever lurking
under your feet, says Tiruvalluvar..
Sai Baba of Sirdi
Do not give tit for tat
for each is answerable
for his own actions..
Swami Chinmayananda
Man is not punished FOR his sins
but he is punished BY his sins.
Swami Vivekananda
Every reaction in the form of hatred or evil
is so much loss to the mind,
and every evil thought or deed of hatred
or any thought of reaction,
if it is controlled will be laid in our favour…
(and) that piece of energy will be
converted into the higher powers.
Tiruvalluvar
All the misery afflicts only those
that have caused the misery.
And those who seek to avoid misery
would not cause any misery.
The best punishment for those
who do evil to you is
to awaken their sensitiveness
by returning good for evil.
Hatred is the cancerous disease
that constitutes an offending evil
in all living things. |
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| August 08 |
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| Atthreya Calling: |
| WHAT WORKS
FOR ME |
There seems to be a case for
a website with this title.
May be, there is one already or one comparable to it.
We all face challenges, wellnesswise or otherwise.
For example, we may have incessant cough.
How to get out of it – that is our existential challenge.
We may go to our family doctor.
We may seek help in an advertised cough syrup.
We may also raise it as a topic of discussion among friends.
We are keen to be free of it, to be back to health.
In a recent such discussion, two shared their experiences.
One said that she was suffering from incessant cough for months.
"A news item said: Take ten pepper, powder it, take it
with castor oil first thing in the morning.
I did. In a week, my cough disappeared."
Another said that he too was suffering from frequent cough.
"A friend suggested that I take Vellarai (Brahmi) tablets
– one in the morning after breakfast and one in the
evening after the night meal. I did. My cough is off."
I wish there are medical advisors who know the many approaches
and who will able to recommend the one appropriate to one's
condition.
N.H. ATTHREYA
Email: dr.atthreya@gmail.com
Website: www:atthreya.com
Fax: +91-22-2200 0446 |
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| Enterprise Unlimited: |
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There seems to be a case for
a periodical with this title.
The periodical can carry items of interest to the would-be
enterprisers – stories of enterprise here and abroad,
information of assisting agencies, etc. etc.
Dailies, especially the economic dailies like the Economic
Times, carry stories of enterprisers who have done well for
themselves. For some reason, they focus on the big fish. They
do not provide "the side dishes".
The message that needs to be spread is that a) an enterprise
is a seed, b) an enterprise meets a need, c) an enterprise
can have multiplier possibilities, d) an enterprise can be
part time, full time or fun time and e) an enterprise is a
career option f) there are enterprise-aids.
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| Reflections & Reminders: |
SUPPORT SYSTEM
Societies differ in their support system.
Let us take the case of a writer.
In USA and such countries, they have such a big support system.
In India as of today, we do not have.
When I write a book – unless I am uniquely placed –
I have to do the researching, referencing, writing, editing
and all.
This situation affects the end product.
Things may change in the days to come.
WHAT A DIFFERENCE?
In so many areas, we have done very well.
One of them is this composing.
Thirty years back, we had the typewriter.
This in itself was a blessing.
The copies were neat
We can make copies of our compositions
Forty years back, we did typesetting.
The lino type came and made the difference.
Now the computer!
We can write.
We can rewrite.
We can correct – add, subtract.
All that you require is a click or two.
We can print off a book within a few hours!
For some purposes we may need the postal system.
For many others, we do not need it.
In a few minutes we can transmit a message any part of the
world.
What a difference!
God bless all those that made this possible! |
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| Human Excellence:News & Notes |
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There is a case for a periodical with this title
too.
The periodicals, especially the language ones, carry
such stories. Only, they are few, very few, almost
giving the impression that there is so little of human
excellence around.
My guess is that we get so few because we do not actively
look for them. (We do not actively look for them because
there is "no necessity", there is so little
space to be spared for such stories in the average
periodical.)
One can hope such a periodical and such a channel
is just around the corner.
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| Book Samplings |
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This is part one
of a manuscript that is available for any one who wishes
to publish it in the form of a handy book for distribution,
free or at cost. Please write to the author.
TOWARDS HEAVEN ON EARTH
By
N. H. ATTHREYA
Dedicated
To my sisters and brothers
Who may be unconsciously hurting themselves
And who would certainly not like to;
And more importantly, would like to capitalize
On this blessing of being born human
INTRODUCTION
One way to have heaven on earth
is NOT to have hell on earth.
One way not-to-have-hell-on-earth
is to keep off hating, harming, hurting others
by thought, word or deed.
One way to keep off hating, harming and hurting
is to become conscious of the implications
of so doing
and more so
how so doing affects us
if not in the short run, in the long run.
From time immemorial, sages and saints
have pointed out these implications.
Thanks to healthy traditions,
many of us have registered this message
Perhaps not to the extent it need be.
Perhaps.
This explains why a daily prayer
incorporates this message.
MA VIDVISHA VAHAI:
This Sanskrit saying is the final portion of
an indian traditional daily invocation
starting with
Sahana vavatu.
and ending with
"Ma vidvisha vahai"
"Don't hurt/harm ANYONE
by thought, word or deed".
That will be the prosaic English version.
In this invocation, there are
a few guideposts for together flourishing.
It is in the form of
Let us do this, let us do this,
let us do this.
What are these 'do-this's?
Let us learn together,
Let us nourish ourselves together,
Let us strengthen ourselves TOGETHER.
In Sanskrit, it will read:
Sahanavavatu
Sahanaubhunaktu
Saharveeryam karavavahai
Tejasvinavadeetamastu
Only the last item, namely,
Ma vidvisha vahai, says:
Let us NOT do this.
Perhaps to provide a special emphasis.
The emphasis is needed
because it addresses
a crucial reality,
a vital aspect of life and living.
as possibly implied by the poet –
"the moving finger writes,
and having writ, moves on,
not all the piety nor wit,
shall lure it back to cancel half a line,
nor all thy tears wash out a word of it."
The message ma vidvisha vahai –
Hurt anyone not -
seems central to one's own well being
and to the well being of all of us.
The denial and violation of this eternal truth
will hurt us as much as it hurts others.
and this hurt is avoidable
by us the home sapiens.
hence the plea and prayer:
HURT THEE NOT
HURT THYSELF NOT.
To deny and desolate this truth
is tempting but treacherous.
This is the finding of
masters and mystics of all climes and times.
so they counsel: Keep off.
As a proverb puts it,
let us not experiment with poison
to see whether it really kills!
In this little book,
we are sharing the insights and guidelines,
provided by some of them –
some of them because what is available
will fill volumes -
in three parts –
Part one, WHAT TO AVOID
part two, WHAT TO ADOPT
and part three, WHAT IS THE LOGIC?
Part one, namely, What To Avoid
is good enough.
This practice itself is a big favour
done to ourselves.
I wish and pray this plea –
Ma vidvisha vahai, HURT NOT ANY ONE –
becomes the living mantra of even one society.
Whatever else we do is a bonus
and this bonus we find in part two.
In part three,
we are giving the logic behind
what is commended in part one and part two.
We suggest you go one step further.
We suggest that you make this YOUR OWN
book –
a sort of family book.
One way to do it is to fill the blank pages
with the riches of heritage
in the languages you have grown with.
For example, if your mother tongue
happens to be Tamizh (Tamil)
you may add the following from poet Subramanya Bharathi:
Pagaivanukkarulvai – nannenjay
Pagaivanukkarulvai
Vaazhvai ninaitabin taazvai ninaipathu
Vaazhvukku nannamo – nannenjay
Thaazvu pirarkennir thanazhivaan enra
Saasthiram kelaayo – nannenjay
(Bless my 'enemies'–
those who feel inimical to me - O dear heart;
bless them in particular.
Having thought of good life
can you think of its degradation – O dear heart?
haven't you heard of the scientific fact
that as you think ill of another
you're destructing YOURSELF – O dear
heart?)
If your mother tongue happens to be
Bangla, (Bengalee),
you may add the following
from Ma Saradadevi
Tobe ekti kotha boli – jodi santi chau ma
Karou dosh dekho na, dosh dekbe nijer
Jogot ke apnarkore nite sekho
Keu por noy, ma, jogot tomar.
(But I say one thing –
if you want peace, my child,
see not anybody's faults.
See your own faults.
Learn to make the world your own.
No one is a stranger, my child,
the world is yours.)
We suggest too that we share this message
with our children, when they are children,
so that they will get into the HABIT
of avoiding hurting others
and adopting helping others
And thereby helping themselves no end.
By doing it early enough in their life,
they will have the highest mileage ever.
If we don't help them, who will?
If we don't help them when they are
young,
when can we? |
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| July 08 |
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| Atthreya Calling: |
| A MULTIPLIER MODEL |
When we think of the well
being of the many, especially the handicapped many, there
are three distinct sections of the society - the beneficiary,
the organizer and the financier.
For example, there are people in remote parts
of India who are preventably blind. There are a few competent
doctor-administrators who can organize relief camps for them.
There are people who are willing to write a cheque.
For example, there are people that will benefit
by check dams. There are technically competent people who
can construct check dams. There are people who are willing
to write a cheque.
A friend of mine told me the following two stories.
"I came to know that an ex-Harkishandas
eye specialist has started a scheme to benefit the blind in
certain parts of Gujarat. He is playing the master organizer
- assembling the patients, assembling the eye doctors from
Surat, and arranging the follow up work. I enquired and I
learnt a cheque for Rs. 51,000/- will take care of 51 sufferers.
I was also invited to the camp. Finally, 48 people turned
up to avail of the help - and the fine feeling is that these
people have the benefit of being now saved the blight of blindness.
"I came to know that in the Kutch district,
a technologist is able to help construct check dams which
help a few hundred people on their water needs. He coordinates
the needed back up work. The project cost is Rs. 32,000/-.
'I participated in one such check dam project. The satisfaction
is that the benefit of needed water for agriculture and day
to day life will be there, year after year, for a few hundred
people, in a remote area.'
In many other fields, you may know of many
such efforts. Let us give publicity to such efforts so that
they become multiplier models.
Many a little makes a muckle is the saying.
Many of us can donate these tiny amounts and make a difference
for an increasing number of our fellowmen.
The big thing about this approach to help
our fellow beings is that time and money is not lost in inordinate
delays, delays that cause endless suffering that is avoidable.
P*S: Should you wish to have more details
about the two projects, you may email to the following address:
girishsharedalal@yahoo.com
N.H. ATTHREYA
Email: dr.atthreya@gmail.com
Website: www:atthreya.com
Fax: +91-22-2200 0446 |
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| Enterprise Unlimited: |
| |
The Mumbai Daily HINDUSTAN TIMES has a welcome
feature on enterprises. It carries the title Small
IDEAS, BIG Changes. Besides presenting 12 case histories,
one a day from July 1, the paper has announced a contest.
It reads:
Do you have a business idea whose time has come?
Or an innovative scheme (second only to sliced bread)
that will, within five years, revolutionise the way Mumbai
lives?
The winner will bag Rs. 5 lakh and two runners up Rs.1 lakh
each.
It says: email a detailed plan to ideafactory@hindustantimes.com
and put 'ideas for millions' in the subject line. |
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| Reflections & Reminders: |
Knowing to know is important.
Knowing how to do is more important.
And doing it in good time is all important.
The educational system gives the illusion
that knowing to know is the only
thing.
We have to help the young people in good
time to know the difference between knowing, knowing to do
and doing and what it will mean for their good life. |
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| Human Excellence:News & Notes |
| |
More and more newspapers publish items of human excellence
interest. For
example, Sunday Hindustan Times, Mumbai, June 22,
talks of foue young people who chose to make a difference
in the lives of disadvantaged people. They are all
encouraged and supported by the Youth Venturers programme
of the Ashoka organisation. One (Ashok Rathod –
21) chose the school dropouts in a Cuffe Parade slum.
Another (Natasha Kewalramani – 20) chose the
non-voting young population in the colleges, amounting
to 83 per cent. A third (Sumeet Gade – 21) spends
week ends with terminally ill children at Bombay Hospital.
A fourth (Geeta Kohli – 18) holds basic English,
Hindi and Math classes for 12 girls between the ages
of seven and twelve.
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| Book Samplings |
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This section will
be updated soon... |
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| June 08 |
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| Atthreya Calling: |
| ANNA PAKSHI NYAYA |
You may be familiar with this
concept.
A reminder may not hurt.
The ‘story’ is this.
When you keep milk diluted with water, the proverbial swan
deftly takes in the milk and leaves the water alone.
In life, too, this approach has been commended.
The society in general and the media in particular do not
care to serve us with ‘milk’ – in fact,
there is so little of it, many will say.
What is in our hands is to look for the milk and deftly take
it, yes for the sake of our well being and the well being
of others.
N.H. ATTHREYA
Email: nha@vsnl.net
Website: www:atthreya.com
Fax: +91-22-2200 0446 |
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| Enterprise Unlimited: |
| |
A refreshing feature of our economic press
is that it features new and novel enterprises.
It talks of our qualified women and not so qualified women
taking to enterprises, small and large. It talks of our IIM
graduates and others who are not even graduates who are starting
enterprises, many of them very novel. I wish every newspaper
devotes a full page every day to the enterprise stories in
the country. This may help an enterprise revolution we sorely
need in our country. |
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| Reflections & Reminders: |
Learning to know is important.
Learning to do is more important.
Learning to do better and smoother is even more important.
I wish we emphasise this message even when our children are
having primary education. |
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| Human Excellence:News & Notes |
| |
The weekly magazine, THE WEEK, has been featuring
THE MAN OF THE YEAR OR THE WOMAN OF THE YEAR for over
25 years.
It has brought out a book putting all these stories
in one place.
This is rewarding reading.
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| Book Samplings |
HOW
TO BE ALERT AND ACHIEVING**
By Fr. George Kandathil, Sr. Candida, and Dr.
N.H.Atthreya
3rd revised edition Rs.55
Published by Better Yourself Books, Mumbai |
| INTRODUCTION
|
A simple psychology,
And that in simple form:
This is the aim of this book.
But psychology for what?
To be achieving, all round achieving,
at home, at work and elsewhere.
Once we know the fundamentals,
we can be alert to human realities;
we can go for appropriate behaviour:
we can be more sure of achieving.
The authors are essentially educators,
innovative educators.
They asked which form of expression
will be nearest to face-to-face communication.
They decided on the trialogue form.
The authors got into a free flowing discussion
on Transactional Analysis psychology or TA for
short.
Why TA psychology?
TA is one of the 52 schools of psychology,
one of the most pragmatic,
most simple schools of psychology.
TA helps us understand ourselves and others,
better and easier than all other schools.
We can call it a self help psychology.
To achieve, we have to manage resources,
especially human resources.
To manage others, we should know others.
before we know and manage others,
we should know and manage ourselves.
This psychology helps us to do just that.
There are learned books on this subject.
There are workbooks and manuals.
This book aims to supplement them. |
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| April 08 |
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| Atthreya Calling: |
| LET US ENABLE THEM
AND NOT PITY THEM |
The proposal to do justice
to the economically and socially disadvantaged is
a noble one.
One way is to give them an admission and employment quota.
We can ALSO
consider other and more effective ways as illustrated by the
following three
practical experiences.
One is that of Air India. When Air India received a directive
that 38% of
the air hostesses should be SC/ST, what they did was to increase
the
training period from one month to four months. And it is this
extended and
enabling training that made the difference. The new recruits
were able to
deliver the goods. It helped all concerned.
Another is that of the army. Spoken English/Hindi is a must
for the army
personnel. What they do is to give a crash one month training
in spoken
Hindi to every one who joins the army, especially at the lowest
level. This
input works.
In one of the colleges in Tamilnadu, students with Tamil
medium were
admitted. The medium of instruction in the college was, however,
English.
All that the college did was to give the students a special
three months
immersion programme in conversational English. That is all
that they needed
to give them a head start..
The socially and educationally handicapped needs this initial
appropriate,
organised help and when given in good time, it does make a
difference.
One caution to be observed is that this training should be
given before they
are appointed to the new position.
Once they are appointed, the incentive to learn becomes diluted.
Training
them after appointing them is perceived as an unnecessary
intrusion.
From the self esteem point of view also, it is well to take
this precaution.
Otherwise, they feel handicapped and they do not know how
to cope with the
responsibilities and some choose to become just clever, meaning
they take
to devious ways on the job and off the job.
The caution is: Do it BEFORE and NOT after. It becomes too
late otherwise.
N.H. ATTHREYA
Email: nha@vsnl.net
Website: www:atthreya.com
Fax: +91-22-2200 0446 |
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| Enterprise Unlimited: |
| ENTERPRISE AS A HOBBY |
Perhaps because the news media talks mostly
about the large multi-million
business enterprises, we think this is beyond the scope of
the many.
If we look at an enterprise essentially as a creation to
meet a
product-need, service-need, convenience-need, comfort-need
or any such need, we can see it in a manageable size.
Young people do serve others, young people help others –
only they do not
call it an enterprise.
When they serve more than one person, more than a member
of their family,
probably they will call it an enterprise.
Compensation is secondary and contribution is primary.
At least in our context.
In the west, when children help in the family chores, they
are paid. We do
not do that.
May be, we can encourage our children to adopt an enterprise
as a hobby.
May be, we are already doing it.
If we are, we may like to share the story with the viewers
of this site.
Today’s hobby can be tomorrow’s venture.
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| Reflections & Reminders: |
LIFE AND LIVING
Standard of living is rising.
And it is welcome.
What of the standard of life?
Is it becoming a casualty?
Can we not have both rising?
RELIGION/DEMOCRACY
Religion unites some people
And divides some people.
Democracy too.
IMPLICATIONS
After-me-the-deluge:
If that is the stand, there is no discussion.
If we care, either for ourselves or for others,
That is a different story.
Some behave as if they do not care for others or even for
themselves –
And we can only pray for them.
Nature behaves as nature and later, if not sooner, we will
have to catch up
with the consequences. One wishes they allow themselves to
be reminded and in time. |
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| Human Excellence:News & Notes |
| SPREAD THE GOOD
WORD |
May be they have a logic. They spread the bad word.
Mostly. I mean the
media.
Can we spread the good word?
To start with, the good word we find in the media
More than in the dailies, in the periodicals we find
such good news stories.
More than in the English periodicals, we find them
in the language
periodicals.
We can make heart warming stories part of our email
communication.
Energising sayings people are making part of their
email communication. We can go one step further. We
can include live stories we know of, we hear
of, we read of.
In fact, there is a case for making the topic of
day to day conversation.
Experience shows that spreading the good word makes
for good and vital
energy.
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| Book Samplings |
MY
DEAR PRANAV
An introduction to the thoughts of Vinoba
By Dr. L. N. Godbole
Published by The Indian Centre for Encouraging
Excellence
3E1 Court Chambers, New Marine Lines Road Bombay
400 020
Pages 110 Rs.39 |
| |
FOREWORD by Usha
Chandrasekhar
Many tall women and men have walked this land.
My salutations to all of
them. One of the tallest was Vinoba Bhave.
Vinoba literally walked this land. More, he walked
his talk – like few did.
What he says therefore carries conviction.
Although his thoughts are available in a number
of books, little has been
written about him. Dr. L.N.Godbole has ably filled
this void. And in two
ways.
One is to convey to the young audience the meaning
of being a citizen, as
expressed by Vinoba. The other is to give a glimpse
of the great leader in
action.
We all concede that spirituality is one of the
legs of the three legged
stool as represented by our lives. Yet very few
understand what it means.
One of the highlights of these letters is that
this aspect is brought out
clearly and convincingly.
Dr. Godbole addressed these letters – one
a week for 52 weeks – to my son
Pranav, a young man of 12. With little anecdotes
and stories that lace
every letter, he conveys to him and every reader
of his age or older, the
approaches to the pursuit of excellence for a
citizen, drawn from the
teachings of Gita, the Upanishads and the Vedas.
The subject can normally
be heavy for a 12 year old but it has been conveyed
with such simplicity
that it becomes interesting reading and rereading…
Vinobaji pursued excellence, human excellence.
Many would like to know how he thought and what
he did, so that they too make the journey in that
direction and less falteringly... |
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| March 08 |
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| Atthreya Calling: |
| A TO Z DIRECTORY ON
SKILLS |
There are thousands of websites.
I thought therefore there will be a website on websites.
Not just a directory.
But a “Dictionary”.
Dictionary in the sense of A to Z.
A directory which is more informative than promotional.
If it is purely informative, it will be preferred. This may
be too much to expect.
There are, however, enough Samaritans around.
They have chosen to share their life collection of useful
/ insightful information on one or more aspects of life through
websites.
I am thinking of such websites – websites of a know-how
nature, of a how to
nature, of a work skill/life skill nature.
For example: there is one on public speaking – www:weaverii@sbcglobal.net
For example: there is one critical thinking – www: factcheck.org.
May be, such a website is there already. May be even more
than one. May be
more user-friendly than I am thinking of. Please forgive my
current ignorance. Please share with me so in turn I will
share with my viewers.
N.H. ATTHREYA
Email: nha@vsnl.net
Website: www:atthreya.com
Fax: +91-22-2200 0446 |
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| Enterprise Unlimited: |
| A GRAMEEN INDIA? |
In any community, the enterpriser population
is a small percentage.
There are variations in countries – for example, it
has been observed that Lebanon has a higher percentage.
There are variations in the same country – for example,
the percentage is higher in Gujarat and Punjab.
There are variations even in the same state – for example,
Kolhapur in Maharashtra.
This population is a blessing to themselves and blessing
to the society – they depend on themselves, they are
not a charge on the society.
The foreign rulers did not encourage this section of the
population – they saw a threat in them, I suppose.
Are we encouraging them now? Especially, the tiny enterprisers,
who will
spring into action, wherever they are? Are we treating them
as a unique social asset? Are we giving them “preferential”
treatment? Are we copying worthwhile practices in other countries?
And what are we waiting for?
The Grameen Bank started by Nobel Laureate Muhammad Yunus
has shown one
worthwhile, workable, working approach. Can we not copy the
model in a big way?
On a war footing?
On the Bank’s approach to lending small sums of money
to the poor for income-generating activities, Dr. Yunus spoke
to the Wall Street Journal assistant editor, Emily Parker.
Here are a few extracts: (There is a Grameen America now.)
. “Our business is sub sub sub suprime! If subprime
cases are risky, Grameen cases are extremely risky. Because
not only do we deal with the poorest, our borrowers don’t
have collateral, they don’t have guarantees, they don’t
have lawyers, nothing. The Grameen Banker comes to the borrowers,
either in their homes or businesses. How risky can you get?
Still, our money comes back! More than 98% of our debts are
repaid!!
“… Look at the world, how funny it is. They took
the word credit which means trust and built a whole edifice
of credit institutions, refined very sophisticated ones, entirely
based on distrust. We went back to the original meaning of
credit – trust…
“…Every single of those seven and a half million
borrowers has a personal bank account, and they are accumulating
quite a significant amount for themselves ….
“….I didn’t say that what is there is wrong.
I said the structure was not complete. One piece was missing.
We couldn’t express within the business world all the
things we want to do for others…
“… This is business and not philanthropy. In
philanthropy, dollar has only one life, you can use it once…social
business dollar has endless life and it recycles. And you
build institutions. When it’s an institution, you bring
creativity into it. You bring continuity into it…
“There is a time and place for philanthropy. When Hurricane
Katrina happens, you don’t go to run a social business
right away… your immediate response is philanthropy,
charity, so that you save people. But after you do the first
part of it, the next part becomes more and more interesting
and effective when you design it as a business proposition.
If there can be a Grameen America, can there not be a Grameen
India? If only an ordnance can make it possible, should we
not go for one?
There are over 20 Greem Bank Replication programmes in India
run by NGOs.
This is welcome news since every little counts. What is needed,
though, is a massive effort, a countrywide effort.
To those economically ill off, every hour counts. |
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| Reflections & Reminders: |
| IF THIS IS TRUE |
When we get reminders, we tend to think
they are rebukes.
When we get suggestions, we think they are insults to
our intelligence.
This phenomenon we notice both at home and at work
We are losing much and avoidably.
Where is the hope?
Self-reminders.
Self-suggestions.
Wherefrom will they come?
Self reflection?
Self examination?
Also from “overhead-overheard” ideas.
These we get in expensive public conferences or parties.
Does this partly explain the popularity of
such conferences and parties?
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| Human Excellence:News & Notes |
| A HUMAN EXCELLENCE
DIGEST |
More and more dailies, weeklies and monthlies publish
stories of human
excellence interest.
This is more so in the so called vernacular papers.
For some odd reason, enough is not published in any
one publication. We
find a page here or a paragraph there.
For readers like us, the only hope is a digest of
human excellence stories
in India and abroad.
Human excellence stories are not merely heart warming
material. They are
motivational material. They will help us to give the
people the benefit of
our own human excellence.
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| Book Samplings |
EXCELLENCE
MOVEMENT IN INDIA**
By N.H. Atthreya
Pages 32 Rs.30
Postage extra ($2.00 including postage). |
| |
What is honored
in a country
is cultivated there: Plato
The secret of joy in work
Is contained in one word: Excellence: Pearl S.
Buck
“Don’t complain about
darkness. Light a candle”. This saying is
attributed
to Eleanor Roosevelt, the lady who influenced
positively many worth causes,
national and international.
In mid 1967, a group of people,
connected in some way with the management of human
affairs, had an after-lecture meeting and the
discussion turned round to the topic of fall in
quality which one observed everywhere, in craftsmanship,
in machine production, in academic circles, and,
in fact, in every walk of life. After discussing
it threadbare, the group responded to the above
quote. It said:
What are WE DOING about it?
What should WE do about it?
“The Indian Centre for
Encouraging Excellence” is an outcome of
that questioning. It is a group of like-minded
people endeavoring to pursue
excellence in whatever they undertake, spotting
excellence and encouraging
it by whatever means they can, and instilling
the idea in the mind of their audience the thought
“nothing but the best would do – nothing
but the best
from me and for me”.
It is not an organization in
any formal sense. There is no membership.
There is not even a sets of rules or regulations.
There is a statement of
aims. All that is required is that if you feel
the same way, subscribe to
the aims, get a group going and help it to spread
the ideal.
|
**
Copied can be had from SELECT BOOKS 3E1 Court
Chambers 35 New Marine Lines Road Mumbai (Bombay)
400 020, India |
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| February 08 |
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| Atthreya Calling: |
A TO Z
We want to be well in every sense. We all come across information
that will
come handy to achieve this goal
Here is a thought-starter, an action-starter.
You are welcome to share from your stock.
Fitness-website: Mental-conditioning techniques,
exercise videos, sports
nutrition and information from the prestigious Mayo Clinic.
www.mayoclinic.com (click on “Fitness” in the
“Live Well” box.
Laugh-out-loud movies: Laughter is medicine,
it is said. Why not say
‘laughter is tonic? Here are a few you can look out
for: American Dreams,
Idiocracy, Little Miss Sunshine, A Prairie Home Companion,
Sate Men, and
Thank you for Smoking.
Sewing on a fourhole button: Stitch through
two holes, then knot the thread
before you continue with the other two holes. If the thread
ever breaks,
the button won’t come off completely.
N.H. ATTHREYA
Email: nha@vsnl.net
Website: www:atthreya.com
Fax: +91-22-2200 0446
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| Enterprise Unlimited: |
Here is a book for your consideration.
“I have a dream, though. Ten years from now, somewhere
a person will say,
his or her entrepreneurial voyage was helped in some small
way by reading
this book”. So writes Subtroto Bagchi in the preface
to his book “The High
Performance Entrepreneur”.
And he has every reason to have such a dream.
The book will make rewarding reading for every enterpriser.
For those who may not know, Bagchi is the co-founder and
chief operating
office of MindTree Consulting.
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| Reflections & Reminders: |
| BEST TIME |
Best time to help a person is the crucial
begin time.
A case in point.
Mr. Kekoo Gandhy was running a picture frame shop.
Artists used to come to him.
They could not afford a frame.
He used to frame their paintings – free.
So that they may not feel bad,
he was arranging paintings to be bought.
Today the story is different.
All his beneficiaries are fame-rich & cash-rich.
One story Kekoo told me.
“This painting by Hussain is one such painting.
This was bought by an officer in the USIS for Rs.400.
When he returned to USA,
someone bought it from him for $32000.
After some time, the same was acquired
by another connoisseur for a six digit figure.
Recently, Hussain reacquired this piece for old times
sake.” |
| CUSTOMER, BEWARE |
“He made me do it.
He persuaded me to do it”
That is his intention, that is his aim.
What is ours?
He is not here to oblige us.
We are here to oblige ourselves.
|
| GARBAGE IN-GARBAGE
IN |
We have heard Garbage in-Garbage-out.
We can note and know
Garbage-in is very much garbage-in.
It hurts and stays hurt.
Keep out garbage – that is the only hope. |
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| Human Excellence:News & Notes |
| A HEALTHY TREND |
Newspapers and periodicals used to think that unless
something is “mad, sad or bad”, it is
not news. They seem to have started thinking differently.
They are publishing news and notes of heart-warming
interest, human-excellence stories.
For example, Hindustan Times ran a campaign to facilitate
the silent heroes in the city, women and men who have
thought and time for others, the disadvantaged others.
Fifteen of them were selected and facilitated. The
list includes Sam Taraporevala, professor of sociology,
St.Xaviers College, who has created a social advocacy
and support center for visually challenged students
in Inda, Mangesh Dalvi, a retired bureaucrat, in his
late 80s, who formed an investors’ forum to
help investors recover their money from companies
that went belly up, Meenal Paranjape, educationist,
who developed a unique way of teaching English for
Marathi speaking children , Pierre Pean, a retired
travel agent, who imparts basic education to slum
children in Malad in a bus, and R. Gopalakrishnan,
a full time social worker who helps poor patient get
access to medical aid such as hospital beds and blood,
and Bhawanji Riyani, a real estate developer who has
filed 80 public interest petitions, which have made
Mumbai a better place in which to live.
I wish someone hosts a website that will summarise
such stories and publish them regularly.
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| Book Samplings |
A CREATIVE
APPROACH TO DISCIPLINE**
By N.H.Atthreya
Pages 20
Price Rs.20
|
| INTRODUCTION |
The best way to handle a dispute
is to prvent one.
One major way to prevent disputes generally
is to practise realistic personnel administration.
One aspect of personnel administration
is a creative approach to discipline.
Since disputes often arise out of
the way we handle a case of discipline,
this aspect alone has been stressed
in this monograph.
The suggested creative approach
should work in many cases,
but in some it may not.
When it does not,
we have to take recourse to law.
But, in the overall interests,
it is better to not to rush
to what law has in for us.
It is much better to tackle discipline
as a human problem instead of a legal problem,
to look at it in terms of
What is wrong instead of who is wrong.
You know the procedural approach to disputes.
We urge you to consider this purposive approach
for the reason that
we have found in our experience
many work places converted into law courts,
resulting in loss of cash and goodwill,
yes, for want of such an approach. |
** Copies can
be had from SELECT BOOKS, 3E1 Court Chambers,
New Marine Lines, Mumbai (Bombay) 400 020. Postage
extra.
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| January 08 |
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| Atthreya Calling: |
WHAT WOULD YOU SUGGEST?
Dear Viewer:
The main purpose of this website is to help the viewer in
some way.
If it does not, it has no business to continue.
Before I come to that drastic conclusion, I have to find
ways and means by which more and more people view this site.
It is not a number game – I am not keen to tell the
world that my site has so many thousand hits.
I concede that few people choose to give a formal feedback.
If people observe that courtesy, that can be a valid measure.
My REQUEST TO YOU is this. Please tell me what I may do so
that more and more relevant people have a look at the site
and benefit therefrom.
N.H. ATTHREYA
Email: nha@vsnl.net
Website: www:atthreya.com
Fax: +91-22-2200 0446
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| Enterprise Unlimited: |
| TIMELY HELP FOUNDATION |
We need to have at least one in each community.
People need help for education, enterprise or emergency.
Especially enterprise.
There are people who want a loan to buy tools
that will make them earn well and live with dignity.
They want a loan, a flexible loan.
The ‘condition’ can be:
Return the money as soon as you can –
please indicate the tentative date –
and make an addition as much as you can
so we can help others like you
with needed timely help.
There is no interest.
There is no guarantor.
There is no mortgage.
Just plain human trust.
And judgement on the part of the Foundation.
Do provide for the small minority
that will seek to avail of every possible opportunity.
And how to find the funds?
We can appeal to the community:
If you wish to help this cause through us,
you can do a couple of things.
One is to donate for the corpus
and if you choose, you can name the cause
or even the specifications of the beneficiary.
Another is to visit with the likely beneficiary
and report on his/her requirements in some detail. |
| MULTIPLIER MODELS |
Veena reported about her visit to a school in
Chintamani.
Chinamani is a semi rural town in Karnataka.
The school started some 16 years back by “Fr.” Varkey.(?)
It is remarkable in many ways.
For example, the hostel is taken care of by the students themselves.
For example, the afternoon is for extra curricular activities.
For example, each of the 350 students has an instrument to play.
For example, there is no home work.
For example, the students are given the skill of mindmapping
and NLP.
I wish a reporter visits such schools and write detailed stories
are where they excel, why they excel, how they excel, how long
now
from what beginning, looking back and looking forward
there will be other schools that are multiplier models.
There can be libraries, eating places (for example MTR, Bangaluru).
The report reports only today’s status and so far status
–
it does not say the excellence is for ever.
Many of us like to copy and we want something to copy. |
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| Reflections & Reminders: |
| SELF LEARNING |
Self learning is one hope,
may not be the only hope.
Once there is self learning,
the major block is knocked off.
This is especially so
when it is not subject/information learning.
In subject learning,
we do not have much resistance.
We know we may not know.
We know the teacher may know.
The moment it comes to personal growth,
we know we know and only we know.
This means the learning –
shifting from where we are to where we can be –
can come only from inside.
Many feel adequate as they are.
Many feel insulted if someone teaches them.
Fortunately, some do not mind hearing
people selected by them.
Whether it is for listening and growth we do not know.
|
| WASTE, WEALTH
AND WELFARE (A MSS?) |
For peace and harmony, we need welfare
of all.
For welfare, we require wealth.
For wealth, we require minimum or no waste.
And there is so much of waste around.
Especially human waste.
Man is not utilized
and where utilized, not the best way possible.
‘War’ on waste is one war worth waging.
|
| REACTION TIME |
An acquaintance who was a forest officer
in Burma
told me this.
The many animals that are not kind to each other
are alive and kicking in the same forest
because of one phenomenon –
they have different reaction time.
For example, a tiger quenching its thirst
spots a deer quenching its thirst at a little distance.
The moment the deer recognizes the danger.
It starts running for safety.
The tiger for some reason looks on
and then goes after it.
By that time, the deer has found safety.
also, it has been pointed out
that the amoeba reacts almost instantly
and the proverbial elephant after a few days.
In other words, the reaction time
depends upon the level of evolution.
Man therefore logically should react slowest.
But only logically.
It is only the mature man that reacts slowly.
Not being a man but becoming mature –
that makes the difference. |
| DELAYED RESPONSE |
Delayed reaction is one thing
and delayed response is another.
In certain matters delayed reaction is needed.
In other matters, delayed response is a liability.
These are days when offers are made
and ‘offers are open until they are closed’
and they are closed by a particular date and time.
If we act one minute early, we get the benefit
and if we do one minute late, we do not.
This means alertness and timely action.
And last minute action may not be a timely one.
The cushion discipline is a helpful discipline.
If possible, earliest and if not, early enough –
that can be the rule. |
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| Human Excellence:News & Notes |
TO RESPECT HIS MEMORY**
There will be no second opinion when a suggestion
is made that we respect the memory of Gandhiji.
The question is: How can we respect his memory?
One way seems to be to GIVE SUBSTANCE to some of
the things he said we may do.
In recent times, no thinker has written so widely
and in such practical terms on functional excellence
as Gandhiji has done. Every aspect of life –
from the smallest to the highest – has received
his attention.
Guidelines to Excellence are available for the asking.
The Navjivan Trust has done a fine job of publishing
his works and making them available in so many languages
and at a modest cost.
It will be in the fitness of things that we make
the Gandhian Century Year the HUMAN EXCELLENCE YEAR.
And it is possible to do so without any help or encouragement
from any one.
For one thing, the best part of the game is ‘nothing
but the best from me’.
For another, many of us have the power for good –
though most of us are not conscious of the fact. We
can exercise this power in humble homage to the memory
of the man that make us feel THAT WE ARE DIGNIFIED
HUMAN BEINGS.
Yes, we will have the freedom to choose any sector
and say ‘nothing but the best from me and for
me’. This may mean some discomfort for us and
perhaps for others, but excellence demands a price,
and respect for a great man deserves the price.
There is yet another way in which we can exercise
a power within our control and that is the power of
discretionary expenditure.
Many of us can encourage the pursuit of excellence
in a concrete way, through cash and cash’s worth.
With a little imaginative effort we can make such
expenditure a part of and contributory to our regular
activity.
Many of us can think in terms of establishing awards,
fellowships, scholarships and interest free loans,
if not outright grants. This is a sacrifice. But this
sacrifice will bring manifold returns. The quality
of giving will improve in the country by such concerted
action, and by so celebrating the Gandhian Centuiry.
------------------------------------------------------------------------------------------
**From an editorial of the periodical EXCELLENCE.
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| Book Samplings |
An extract
from
EFFECTIVE CREDIT MANAGEMENT::**
Principles, Practices and Success stories
By N.H.Atthreya, A.K.Guha, V.V.R.Sastry and T.
Renganathan |
| The Rights of
the Customer |
Customers have rights.
As customers, we want these rights.
In respect of suppliers, however,
w e normally talk only of responsibilities.
Suppliers have rights too.
One reason collection suffers is
t hat those of us concerned with collections
are not conscious of our rights as suppliers.
Or we tend to forget them.
Let us spell out some of those rights.
a nd before we go for collection
l et us remind ourselves of these rights.
Also, let us make doubly sure
we have discharged our responsibilities.
Let us operate from a position of strength.
1. We have the right to negotiate
the terms of credit
and once that is done
we have the right to insist
on the terms being kept.
2. We have the right to take every step
to see that the terms are kept;
we have the right to protect
our rights as a supplier.
3. We have the right to make it known that
we are entering into a contract
of exchanging goods/services
and money.
4. We have the right to make it known
that credit given is for a specific period
and by that period payment should be made
and if not made it is a breach of contract.
5. We have the right to execute the terms of
credit
for example charging penal interest
and that is automatically binding.
6. We have the right to insist on payment by
due date
and if payment is not forthcoming
and the date of payment is not renegotiated
we can take such action as we deem fit
to protect our future interest
for example, withhold further suppliers.
7. We have the right to take recourse
to the arms of the law
for any breach of contract.
8. We have the right to protect our interest
of like-placed people
and organize joint action
against the defaulting party.
9. We have the right to negotiate with relevant
parties
for the recovery of the dues.
10. We have the right to get the money due to
us
using means ranging from polite to the punitive.
11. In commercial transactions, the rights
refer to the impersonal side of business.
12. The way the rights are exercised
refers to the personal side of business.
13. We will exercise the rights
using judgement, propriety and utmost courtesy
and without prejudice to business goodwill. |
Pages 336 Price:Rs.399.
**Copies can be had from Select Books, 3E1 Court
Chambers, 35 New Marine Lines Road, Bombay 400020.
Special reduced prices for multiple copies.
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| December 07 |
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| Atthreya Calling: |
PARASPARAM
I see a case for a group PARASPARAM.
The group is to help each other actively.
We can help each other with information.
There is so much useful information we would like to share.
We can help each other with ideas.
There are many ideas that have worked for us.
They may work for others too.
We can help each other with our experiences.
We have had good experiences.
We have had bad experiences.
We can benefit from one and be warned by the other one.
We can help each other in a number of ways.
That way we can live better.
We help each other just because we believe that way we can
ALL live better.
Thanks to the communication revolution we
can help each other worldwide.
For a start, let us pool information on what
is being currently done.
We can supplement and complement.
Certainly, we need not duplicate.
We need not reinvent the wheel.
Any takers for this idea?
N.H. ATTHREYA
Email: nha@vsnl.net
Website: www:atthreya.com
Fax: +91-22-2200 0446
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| Enterprise Unlimited: |
The innate entrepreneurs
Many people think microcredit is only useful
the entrepreneurial poor, and that there are not too many
of then, “if you give it to 90percent of the poor,”
they say, “it won’t work. They don’t know
how to make a business. “To hear this burns me up. It
is wrong. The fact is, all human beings, without exception,
are entrepreneurs. It is part of human nature.
That some people are seen as entrepreneurs
and others are not is because of the society in which we live.
For some, society hasn’t offered the opportunity to
unleash that capacity. But the ability is there.
Very early on, this was Grameen Bank’s
experience with women. At first they said, “You must
only offer loans to my husband. He handles the money.”
They didn’t believe they had any entrepreneurial ability.
Today, our bank has 7.5 million borrowers/owners, 97 percent
of whom are women. Poor women also dominate the board of directors
of the bank, which has 27,000 employees and 2,500 branches.
Unleashing entrepreneurial ability is like
prospecting or drilling for oil. You know the oil is there,
you just have to figure out how to get to it and get it out
of the ground. There may be false stats, but finally you get
to it. The same is true with entrepreneurial ability. It is
a gift inside. Once you recognise it is there, you just have
to unwrap it and put it to use.
Nothing proves this more than our experience
with beggars in Bangladesh. At some point in the lives of
women or men who become beggars, all other options have failed.
All they can do to feed themselves and their children is beg
for their livelihood. Soon, it becomes a daily routine as
they go from house to house hoping for some charity.
So, we said to these beggars, “As you
go door to door begging, why don’t you carry some merchandise
to sell, some cookies or candy or toys for the kids? After
all, you are going there anyway. It is not extra work. If
it doesn’t work, you can go on begging. But at least
here is another option. You don’t have to rely on charity,
but can earn your living.’’ On an average, we
lent them $15-$20 to buy their merchandise, which they had
to pay back out of their profits.
Today, 10,000 beggars take part in this programme.
No one has ever been trained. We just give them the money
and tell them to figure out on their own what will sell.
Ten thousand of these beggars have become
full-time entrepreneurs. Some of them become ‘personal
shoppers’. Often, a woman who is at home cannot go to
the market. If she needs some matches for cooking, she must
ask her husband to bring them. As always is the case with
husbands, they forget. Now, when the beggar comes, the housewife
asks if they can go buy the matches for her and bring them
back. Some even give the beggars small shopping lists for
items they need from the market. The other 90,000 in this
programme are what I would call ‘part-time’ beggars
on their way out of reliance on charity in their own time,
at their own pace. I like to say they are ‘restructuring
their business’ closing down their ‘begar’
division and building up their ‘sales’ division.
This takes time.
It is a remarkable thing to se how lending
a mere $20 to a beggar can transform his life so dramatically.
When I ask these people how their lives have changed, they
tell me, “When we were beggars, people often wouldn’t
even open the door. They just talked to us through the window.
Now that the family knows we bring something, they open the
door and give us a stool to sit down. Sometimes the kids come
running around to see what we have.”
It is not the money these new entrepreneurs
talk about, but the respect and recognition they get. They
have gone from the humiliation of being a beggar at everyone’s
door to being a salesperson with dignity. That is a very big
return for the investment of a handful of dollars.
Author: Muhammad Yunus; Courtesy:
Businessworld, 19 Nov., 2007.
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| Reflections & Reminders: |
| POWER OF REFLECTION AND REVISION
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GOOD INTENTION IS NOT ENOUGH
“I did not mean that” we
occasionally say.
We think good intention is enough.
We soon find it is not.
The other person’s interpretation is not the same
as our intention.
When we think of it we find that what matters is how
he interprets.
It is his interpretation that will influence his action.
That is why it is said, the wonder in this world is
that people understand us.
A little more attention to the interpretation dimension
can make a difference.
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SHRUTI AND SMRITI
There are two valuable concepts in
Samskrit language.
They go by the name of Shruti and Smriti.
Shruti refers to the perennial dimension of
life and living.
Smriti refers to the passing dimension.
In life and living there are items of Shruti
nature and items of Smriti nature.
Items of Smriti nature are subject to revision
as conditions change.
If they are not changed, if we hang on to the irrelevant,
They become counterproductive.
People hang on to the Smriti items.
This may be because of inertia.
This may also because of vested interests
The later is more common and more toxic.
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| Human Excellence:News & Notes |
THE ‘ACME’ EXCELLENCE AWARD**
It is an award for the pursuit of excellence in one
area of human activity or another. But ACME is not
a contraction for a long name; it is not an acronym.
ACME is just acme, height, zenith, the culmination
or perfection in one area of human activity. It is
symbolic of the heights of excellence people are scaling
in their chosen or chance area.
The ‘ACME’ award also symbolizes the
thrust, the upward thrust, the onward thrust, the
constant moving forward, the unceasing march in human
excellence. Mahato mahiyan is the Upanishadic saying
– “Greater than the great”. As poet
Longfellow puts it, it is “excelsior”
and as another poet Shelley says, it is “higher
still and higher.”
It also symbolizes stamina, the energy that goes
with the pursuit of excellence,
The sustained concern for others and the hardiness
of spirit that calls for the demonstration thereof
are symbolized by this ACME Excellence Award.
** This Award has been given to more than 25 women
and men, Indian citizens and citizens of other countries,
since 1973…The Award activity has slackened
in recent times. I and my colleagues at the Center
wish to hand over the torch to worthier hands, to
keep the Centre going, to keep the movement growing.
If you know one who will be willing and able to do
it, please refer her/him/them to us.
N.H.Atthreya Hon. Director
Indian Centre for Encouraging Excellence
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| Book Samplings |
A ‘page’
from N.H.Atthreya’s book
THE CORPORATE ART OF CARING FOR THE CUSTOMER
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| A CREDO |
Work can be play.
Caring for the customer can make it so.
Work can bring blessings from young and old.
Caring for the customer can make it so.
Work can be love made visible.
Caring for the customer can make it so.
Caring for the customer
can be a way of life in general
and corporate life in particular.
I am sold on this.
I am selling this conviction here.
I am selling this unreservedly.
I do so because I am a customer.
I do so because you are a customer.
When, as members of corporations, we practise
this fine art of caring for the customer
in a big, big way,
We will ALL be better off
in a personal sense,
in a professional sense,
and in an organizational sense..
|
Soft cover.
Pages 227. Price Rs.180.for India.
Postage and handling: Rs.45
Outside India $10.00 (including
registered airmail charges). Pl send payments
to Select Books, 3E1 Court Chambers, New Marine
Lines Road, Bombay 400 020, India
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| November 07 |
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| Atthreya Calling: |
“ARE THERE ENTERPRISES
you CAN HELP START?”
A viewer writes me thus: “You say you are for more
and more enterprises. You say India is a paradise for enterprisers.
You say you are in the vanaprastha stage. Can you tell us
which are some of the enterprises you can personally help
one to get into?”
It is a good and valid question. Let me attempt a brief answer.
1. I started a publishing project in 1965. I have so far
published and distributed over 30 titles. Some of them are
out of stock and out of print. If one is keen to start a book
distribution or a book publication-distribution enterprise,
I may be able to give him a head start.
2. I can help one who wishes to make a career in writing,
non-fiction writing. My help will be by way of upgrading.
My help will be by way of information-like resources. I have
quite a few to-be-completed mss.
3. I have selectively collected learning resources –
books, monographs, audios, videos, films - in a number of
areas. Some of the areas are personal, intrapersonal, interpersonal
and transpersonal. Some of them are technique areas and some
skill areas. If one is willing to choose one of them and operate
a learning resources center, she or he is welcome. My collection
will help the person to make a fair beginning.
3.(a) I can help wheel chair bound educated people start
and provide from home a ground/desk support for executives
on the move, organisation researchers, writers and problem
solvers, by operating a knowledge resource center in specific
areas.
4. I have a collection of psychological testing instruments
that will come handy for selection, development and counseling
of personnel.
5. .I can help one who wishes to be a trainer/coach in one
of the many areas. I have given training on a variety of themes
since 1955 to literally hundreds of groups – both on
an in-house basis and public programme basis. I can play the
supporting faculty in the early stages.
6. I can also help one who wishes to be a professional problem-solver,
a consultant. I will be glad to share some of “tricks
of the trade”.
7. I have built idea and resources to help one who wishes
to set up a Foundation to help a cause or a group of persons.
This will not be a money-earning enterprise. This will be
a goodwill building enterprise, a feel-good enterprise.
I believe head-start matters. I prefer to be of some value
to those who wish to start an enterprise. I had the option
to make a commercial deal of what I happen to possess and
I decided not to exercise that option. God willing, I hope
I will be able to help a few to start an enterprise in areas
where I have something to give.
N.H. ATTHREYA
Email: nha@vsnl.net
Website: www:atthreya.com
Fax: +91-22-2200 0446
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| Enterprise Unlimited: |
| Dear Reader: An enterprise
is one that meets a human need. Human needs are unlimited
and so enterprise opportunities are unlimited. Many
of these opportunities have been identified and availed
of. Many more are there to be tapped.
Real life stories may serve as thought starters, action
starters. Through this column, I will share some stories
and reflections. I invite you to share some stories
from your observations or experiences. Together we may
be able start a minor enterprise revolution.
Let us keep one thing clear in our mind. It is the
SPIRIT of enterprise we are exploring here and not the
nature or size of enterprise. The enterprise may be
economic, educational or social or other. Also, an enterprise
is like a tiny seed. If the soil is right and the tending
is appropriate, it may grow to be a banian tree. What
we CAN do is to sow a seed.
Another thing also we may keep in mind. We are reading
these stories not only for information sake but for
inspiration sake. We may start our own enterprises,
part time or full time. We may also help other people
to start enterprises. If we do, let us talk about those
stories as well. OUR stories are as interesting as others’
stories, if not more.
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| STORY 11 |
“I do not know whether you have
a similar service elsewhere. For quite some time, I
have been enjoying it in Chennai.
“A representative comes once a month on an agreed
date and time and cleans my computer.
“This keeps my computer trouble free to a large
extent.
“Some years back, I had a similar service for
my telephone.
“I wish there is such a service both for the
telephone and for the computer in every town.”
IDEA FORWARD: More and more, we are using electrical
and electronic gadgets.
Maintaining many of them is a specialist’s job.
Except for a small minority, we do not have the competence
or the inclination to do the maintenance work. We need
help, specialised help. Those who provide this help
or organize this help will have an enterprise of their
own. Since such an enterprise will be catering to a
local need, nationally speaking, the opportunities are
great indeed. The one caution is that the need should
be met competently and in a trustworthy fashion. |
| STORY 12 |
| “At an exhibition of our paintings,
I overheard a visitor saying this to his friend.
‘In many of the community libraries in U.S.A.,
members can borrow paintings for a month or so. I wish
such a facility is available in India.’
“I realised that many people have a need to have
a good painting or two in their house. Only, they are
not able to afford it – at least for now. We wanted
to try out this idea of LOANING a painting. We instituted
this system in our studio. You can, of course, buy our
paintings. You can also pay an annual subscription and
borrow designated paintings.
“Not infrequently, some of those who borrow certain
paintings first renew the subscription and then decide
to buy them out.
“ This did not affect the sale of our paintings,
as we initially feared. On the contrary, it increased
the sales.” |
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| Reflections & Reminders: |
| A TIME FOR REFLECTION
Even a few minutes of reflection and self examination
can make a difference in our quality of living.
The reflection will show what worked in favour of our
well being and what did not.
We can consolidate on what worked.
We can reconsider on what did not work.
Sometimes we know what to do more or differently but
we do not come to it.
Perhaps commissioning the subconscious can help.
I learn the subconscious is in a sense “yours
obediently”. It obeys implicitly.
It does not ask questions. It does not exercise discretion.
That way we run a risk. We cannot play with it. We have
to be alert.
The system does go out of balance from time to time.
We have to get it back to balance and soon.
We need to learn what will help us to be back to balance.
Perhaps this can be supplemented by the morning “resolutions
for the day” |
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DO YOU WANT ACCESS OR DO YOU
WANT TO POSSESS?
There are things that we want to have frequent access
to.
For example, tooth brush and paste.
There are things that are pretty personal.
For example, some of our clothes.
There are many things that we use only occasionally.
For example, tools.
For example, books.
Why not we think of a system of access for the occasional
use items?
We do have – for example, a public library.
We can have more of these – for example, a tool
library.
Having the pleasure of possessing things – that
is a different proposition.
That goes beyond the phenomenon of access and possess. |
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HAVE-GAVE RATIO
What we have certainly makes us feel good.
What we gave, however, makes us feel much, much better.
We have an option in the have-gave ratio. |
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| Human Excellence:News & Notes |
LET US CARE, LET US WRITE**
Many of us think, and probably rightly, that unless
the right people start moving, things will not get
done. Can we move these right people? Are we now moving
them towards a specific, helpful action?
We have two types of people through whom we have
to get things done. One is the elected representative
and the other is the executive.
Perhaps we know who they are. If we don’t,
the very first step that we can take is to know who
represents us in the Municipal corporation, in the
State Assembly and in the Parliament. These elected
representatives would listen to us if we ‘speak’
to them.
When we find any aspect of civic or public life below
standard, and avoidably so, we can give it a close
thought and spell out what concrete steps can be taken
by the people concerned.
We can also find out who the relevant people are,
the decision making authority and the executive authority.
If, for example, we find that hospital services in
a particular public hospital are below par, we can
make a quick study, develop our thoughts and send
them to the executive in charge of the hospital, to
the Municipal Commissioner, to the Mayor, to the Corporator
and probably to the relevant MLA and MP.
Since we are NOT registering a complaint, since we
have no quarrel with anyone, since we are interested
in finding the remedy and not fixing a blame, and
since we are not expecting any personal return except
the satisfacation of letting people know that we too
care, all that we are doing is our civic duty.
In large organizations, nothing moves without a piece
of paper to guide it. It is necessary therefore that
we WRITE and that we write again and still again.
We may write individually and where conditions permit,
also collectively.
Incidentally, this approach of individuals writing
to the concerned people would be the most feasible
and would take the least time.
There are certainly other media. Good as they are,
they are inadequate for this purpose. Our purpose
is to spell out in detail the problem and the solution
and bring it to the attention of the men concerned.
We are NOT interested in whether the public know that
things are done at our instance. What we are interested
is getting the right things in good enough time.
The job can be initiated in a very graceful fashion
and it should be that way. Stormy complaints, cynical
comments, caustic criticism and the like are not merely
unwarranted but they are altogether unhelpful.
Those in power are fine citizens of this country
as we ourselves are. They do not notice a few things
because they are preoccupied with a vast number of
things. Once things are brought to their attention,
the chances are they will give them their due attention.
We must keep faith in this and write. If we start
attributing motives and claim a monopoly for ourselves
for keeping up standards, we will be left only with
a sour mouth.
It is possible that the acts that we initiate may
not be taken to the logical conclusion in record time.
But what is significant is that we have STARTED CARING
for good and great things, that we have initiated
the right action, and that we will follow it through.
If many of us start caring, the impact can be considerable.
Let us demonstrate we are; let us write.
** From EXCELLENCE Vol.1 No.2 September 1968
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| Book Samplings |
A ‘page’
from the book
THE POWER OF LISTENING
By N.H.Atthreya
Second revised edition |
| THE POWER OF LISTENING |
45% of our wakeful hours or more,
several studies show.
We are receiving messages
through the spoken word.
The studies also reveal that
our listening efficiency is about 25% or more.
And still, listening does not find a place
in the school, college or management training
curricula,
the systematic training of the listening skill
we mean.
Just as speaking in public is mistaken for public
speaking,
so is hearing mistaken for listening.
Those who are short of hearing are indeed pitied;
those who are short of listening are not.
That lisening is a skill, that it can be cultivated,
that it pays rich dividends in getting things
done,
and in interpersonal relationships
is a finding of recent times.
Pioneers like Professor Ralph Nichols of the University
of Minnesota
and Professor Wesley Wiksell of Lousiana State
University
have done devoted work for this emerging art in
the last two decades.
In our consulting assignments
on individual and institutional effectiveness,
we found that the presence or absence of this
skill
can make a difference on job performance.
We have been including listening skill, therefore,
in our Executive Development programmes,
since 1955 and with rewarding results.
Like any other skill, it takes
energy and sustained effort to develop this skill.
Like any other skill again, a headstart is the
thing.
Once on gets to know
the possibilities of and approaches to a particular
skill,
one keeps moving –
though how far and how fast is an individual matter.
It is just to provide this headstart
that this workbook has been prepared.
Like the other workbooks, this too is slanted
to
professional self development.
There are special sections on
listening at committees, listening at union negotiations
and listening at interviews.
In view of the fact that listening skills
are best developed in the schools,
we have given special attention to the needs of
the teachers |
From the introduction
section of the book. Soft cover. Pages 208.
Price Rs.180. For Bombay orders,
postage free. Outside Bombay orders will incur
an additional Rs.45 towards postage and handling.
For orders from outside India, the cost, including
certified airmail, will be U.S.$10.00
Please order along with payment from SELECT BOOKS,
3E1 Court Chambers, 35 New Marine Lines Road,
Bombay 400 020.
Fax: 022/2200 0446 |
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| September 07 |
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| Atthreya Calling: |
Dear Viewer
Greetings!
All of us are doing our bit so that life in general can be
better and smoother for all – sarve jana sukino bhavantu
is more than a prayer for us.
Some do it for love and some do it for a consideration but
what is important is that something wanted is done and that
way they contribute to a better quality of life.
One disturbing observation we often hear is that many thousands
are unemployed and many more are underemployed. Any thing
and every thing we can we should do to address this challenge.
One way to address this challenge is to have more enterprises,
and local enterprises – of all sizes and shapes, in
as many areas as possible. These will find work for the thousands
that do not have jobs now.
An enterprise seeks to meet a legitimate need – the
need may be economic or non-economic. Probably many would
like to meet an economic need since it would mean a welcome
return in cash. There are people who would like to meet a
noneconomic need since they derive satisfaction that way.
I think it has to be a national movement and all of us can
contribute to this enterprise movement by THOUGHT.
A simple way will be to answer a few basic questions.
Are there some needs we have but not met? Are there needs
met but not met well enough?
We spell our answers in our conversations. My request is
that we put them “on paper”. When we do so, they
become enterprise opportunities for a viewer. He or she may
choose to tell himself or herself: I will meet this need.
By answering thus, the person has sown the seeds of an enterprise.
Many have sown the seeds of enterprise and many more are
sowing them, especially in recent times. They found a need
and filled it and thereby found their way to an enterprise.
But then in this area, enough can never be enough
The questions I am posting to myself and you are:
Are there potential enterprise opportunities around?
Are there needs that are not met in the area we live?
Are there needs that are met but not well enough in our area?
The need may be for a product or a service.
For example, is there a tool library around? For example,
is there a scooter service that is not good enough?
To answer these questions, all that we need to do is to ask
ourselves and the people around two questions: Is there a
need that is not met locally, is there a need that is met
locally but not well enough?
We can also ask a related question: Is it met somewhere else?
And where? The answer can provide a lead to a would-be enterpriser.
I can summarise your replies in the ENTERPRISES UNLIMITED.section.
This would help the birth of new enterprises and in turn work
opportunities.
Even without such a help many have started and are starting
enterprises in various parts of the country. This step can
just help accelerate the process and probably make it a little
smoother.
I agree a good idea is not enough to start an enterprise
but spotting a felt need makes a good beginning.
N.H.ATTHREYA
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| Enterprise Unlimited: |
| Dear Reader: An enterprise
is one that meets a human need. Human needs are unlimited
and so enterprise opportunities are unlimited. Many
of these opportunities have been identified and availed
of. Many more are there to be tapped.
Real life stories may serve as thought starters, action
starters. Through this column, I will share some stories
and reflections. I invite you to share some stories
from your observations or experiences. Together we may
be able start a minor enterprise revolution.
Let us keep one thing clear in our mind. It is the
SPIRIT of enterprise we are exploring here and not the
nature or size of enterprise. The enterprise may be
economic, educational or social or other. Also, an enterprise
is like a tiny seed. If the soil is right and the tending
is appropriate, it may grow to be a banian tree. What
we CAN do is to sow a seed.
Another thing also we may keep in mind. We are reading
these stories not only for information sake but for
inspiration sake. We may start our own enterprises,
part time or full time. We may also help other people
to start enterprises. If we do, let us talk about those
stories as well. OUR stories are as interesting as others’
stories, if not more.
|
| STORY 5 |
| “My husband is on the seas many months
in a year. So, perhaps out of boredom, I used to indulge
myself in fancy food and that meant you know what.
“I bought a Jane Fonda video and started doing
the weight reduction regime – and I had visible
results.
“My friends got curious and they wanted to join
me in the practices. I said: OK. They said, they would
like me to pay me for “the services’. “Only
then we will join you.”
I yielded to their pressure.
“Now I have several batches every day –
except of course when my husband is in town. Of course,
I have taken people to help me in the chores.
“We have all a good time. And my husband jokes:
You are making more money than I do and that by just
sitting at home and making other people sweat!”
PS: When one person’s need
happens to be many peoples’ need, there is an
enterprise opportunity.
When the need of one place is the need of many places,
there are MANY enterprise opportunities. |
| STORY 10 |
| “We were selling books from our
shop. As most book sellers do. One day, we had the visiting
headmaster of a school who said in passing: Why don’t
you bring your shop to our school compound?
“We pursued this thought, built a mobile van,
and we started a mobile book shop. We go from school
to school. The authorities readily give us permission.
In each school, we spend two days. The first day, the
students come in batches and have a look at the books.
The second day, they come with their parents and pick
up their preferred titles.
“Our sales have multiplied manifold. More importantly,
our purpose of publishing has been served well. Our
titles are bought and read by the young people.
“We have started similar traveling bookshops
in some other parts of the country and they too are
doing well.”
Proverbially, publishers find it difficult to move
their books. They stock their books in a place and hope
those that need the books will visit with them. This
hope is met but in a small way. While it is logical
for book lovers to come to the bookshop, it is strategic
for publishers and distributors to take the books to
where the book-lovers are. |
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| Reflections & Reminders: |
Epporul yar yar vai ketpinum
Apporul meyporul kanbadu arivu. The Tamil text
translated will read:
Whatever we ‘hear’ from whomsoever
Knowing the truth behind it is learning.
It is okay to hear every one.
It is not okay however to swallow what we hear or read.
We have to check the veracity of it before we admit
it
Into our stock of knowledge.
In these days of quick bites
And selective propaganda
If we are not alert,
If we swallow things like ice cream,
We will be in trouble
And we will put others in trouble. |
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Theeyinal chutta pun aarum aaradhe
Naavinal chutta vadu.
The above Tamil text in translation will read:
The wound caused by a flame will heal
But not the scar caused by a biting word.
A few wound others with their vile tongue deliberately.
Many do so without knowing the consequences.
This thought is for the later.
We can’t erase them.
Like an arrow that has escaped the borrow,
We cannot call them back. |
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| Human Excellence:News & Notes |
BHARAT DARSHAN
“I am enclosing a brochure from a travel agent
from your country. Good as his suggestions are, they
are conventional. What interests me is current history.
I want to see the India of today and the emerging India
of tomorrow."
“Especially because of the time factor, I would
be interested in visiting some of the centers of human
excellence in your country. Even a list from you would
help. Much more helpful would be your referring me
to a professional agency who specializes in arranging
a conducted tour of such places. I am prepared to
adjust my visit to suit the tour timings and so half
a dozen friends of mine.”
This letter I received from a Rotarian friend abroad,
some weeks back, and I have not been able to answer
it yet.
The letter makes a case for organizing such a Bharat
Darshan tour, a tour of the centres of human excellence
in India.
This will be an enlightening and enriching experience
even to the citizens of India.
We have many centers of human excellence. Only they
have not been adequately covered by the press, the
radio or the television. Perhaps because they are
not newsy enough.
An enterpriser may like to take this up. To help
him, the viewers may share information on the centers
of human excellence they had the pleasure to see either
by chance or by design. In due time, some readers
may organise a tour as suggested by this friend and
for the benefit of all concerned.
From an editorial in the quarterly EXCELLENCE.
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| Book Samplings |
A ‘page’
from the book
PRACTICE OF EXCELLENCE IN LIFE AND AT WORK
By N.H.Atthreya Ph.D.
Published by MMC School of Management and Vijay
Foundation |
| ENCOURAGING EXCELLENCE IN
THE WORKPLACE** |
| Usha: |
If I may say so, we have been seeing a lot
of theory on excellence. The testing laboratory
of this theory has to be the workplace. Don’t
you think so? |
| Atthreya: |
I agree. The workplace has become central
in modern life. Excellence has to be discussed
in this context first. |
| |
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| Usha: |
The work in the workplace, I suppose, is
a lot different from the work that an individual
does when he is on his own, as in the case
of a golf player or a legal professional. |
| Atthreya: |
Yes. There is a big difference. |
| |
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| Usha: |
In the workplace, the work is specified,
the boundaries are specified, and even the
values are specified. |
| Atthreya: |
This may vary from place to place, but
they do restrict the freedom to practise excellence. |
| |
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| Usha: |
They restrict even the practice of this
side of excellence. The practice of the other
side of excellence is even more restricted.
Economic gains above all else, organizational
politics, and personal whims – all these
are grim realities of the workplace.
Also, we are dealing with not an individual,
but a group of individuals, a shifting composition
of individuals, in a context of conflicting
constituencies. |
| Atthreya: |
Your poser is how can one go about encouraging
excellence within such constraints. |
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| Usha: |
Yes. I don’t wish to raise such a
big question. We all see this being attempted
day after day in thousands of workplaces.
Hundreds of researchers, I learn, have observed
the practices and written about them. |
| Atthreya: |
Yes. All this is being researched and written
about. A vast and increasing amount of literature
is available. |
| |
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| Usha: |
I know it is a vast subject. Even so, would
you mind emphasizing a few aspects and sharing
your perspectives? |
| Atthreya: |
I will attempt.
Let me start with the individuals that make
an organization.
In any organization, there will be, broadly
speaking, three classes of people –
excellent, average and below average. |
| |
|
| Usha: |
I suppose you are using the word ‘excellent’
in the conventional corporate sense. |
| Atthreya: |
Yes. That is the starting point. |
|
** From Chapter
3, Section One of the book referred to above.
Soft cover. Pages:254. Price in India RS.240.
For Bombay orders, postage free. Outside Bombay
within India, courier and handling charges: Rs.40.
Price outside India including the cost of airmail,
certified mail:US $14.99.
Please order along with payment from SELECT BOOKS,
3E1, Court Chambers, 35 New Marine Lines Road,
Bombay 400 020, India
Fax: 022-2200 7911 |
|
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| August 07 |
| |
| Atthreya Calling: |
CAN WE HELP THEM?
TOGETHER I THINK WE CAN
"Do something for someone, somewhere."
That is the message Dr. Richard Evans gave, some years back,
when he became the president of Rotary International.
In a modified form, I am asking myself – and if I may,
ask you too – Can we do something for the physically
disadvantaged, the wheel chair sisters and brothers?
When we team up with them and let them do that part of the
work they can well do and we do that part of the work we can
do, it will benefit all concerned.
The current situation is that many of the handicapped have
nothing to look forward to, as they wake up. This is pathetic,
to say the least. It need not remain so.
Some of them became so handicapped for no fault of theirs
– they are accident victims, they are victims of someone
else’s carelessness.
They can do many things very well. Only the work has to be
taken to them. Bless the innovator of the computer, the work
can be easily “taken” to them.
I see three agencies in this possibility, this opportunity.
One is the wheel chair bound who can do many kinds of work.
The other is the one who wants someone to do this kind of
work for him or her. The third who will connect them, who
will organise this connection.
As I am writing this, it is possible there is already a multiplier
model, some part of the world. If there is, our work will
be easier to that extent.
It is also possible someone may take this project as his
or her mission in life.
I am willing to be part of this project team – I will
contribute in every way I can.
Let us do something substantial for these willing and able
brothers and sisters.
In this connection, we may recall the words of Mother Teresa:
I never look at the masses as my responsibility.
I look at the individual.
I can love only one person at a time.
I can feed only one person at a time.
Just one, one, one -
So you begin - I begin.
N.H.ATTHREYA
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| Enterprise Unlimited: |
| Dear Reader An enterprise
is one that meets a human need. Human needs are unlimited
and so enterprise opportunities are unlimited. Many
of these opportunities have been identified and availed
of. Many more are there to be tapped.
Real life stories may serve as thought starters, action
starters. Through this column, I will share some stories
and reflections. I invite you to share some stories
from your observations or experiences. Together we may
be able start a minor enterprise revolution.
Let us keep one thing clear in our mind. It is the
SPIRIT of enterprise we are exploring here and not the
nature or size of enterprise. The enterprise may be
economic, educational or social or other. Also, an enterprise
is like a tiny seed. If the soil is right and the tending
is appropriate, it may grow to be a banian tree. What
we CAN do is to sow a seed.
Another thing also we may keep in mind. We are reading
these stories not only for information sake but for
inspiration sake. We may start our own enterprises,
part time or full time. We may also help other people
to start enterprises. If we do, let us talk about those
stories as well. OUR stories are as interesting as others’
stories, if not more.
|
| STORY 3 |
| “I overheard two waiting patients
telling each other: Just for this simple test, we have
to take all the trouble of coming here, waiting and probably
exposing ourselves to a contagious cold or something.
Why not some doctor think of giving us home service?”
“If we can have a mobile laundry, why not a mobile
testing centre, I asked myself.
“My friend and myself started a mobile medical
testing hospital. The needy phone us and we go to their
homes by appointment and get the job done.
“Our patients are happy and we are happy –
we have dispensed with our white elephant establishment.
We are lean now but not mean!
PS: Every community can afford to
have such a mobile testing unit. |
| STORY 4 |
| “ I am a tool-nut! My parents told
me I could not afford it. I asked them: What do you suggest?
In jest, they suggested that I start and operate a tool
library! And that is what I am doing now.
“ People need many tools only occasionally. And
still they buy and store. And they do not know how to
maintain them in good condition and the tools get spoiled.
“When I offered the service of a tool library,
it was an overnight sell out. I used part of my garage
for this purpose.
“I am happy. My parents are happy. Most importantly,
the occasional users of tools are happy. They get the
needed tools in good condition for a fraction of the
dollars they used to spend.”
PS: Every town can afford a well-maintained
tool library or two. |
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| Reflections & Reminders: |
Yan petra tunbam yarum vilakkavey
Let others avoid the trouble I went through.
We all make errors of commission and omission.
We pay for them.
When we share
and when others learn therefrom
others need not pay for them.
We are sharing even now.
But we can do it a little more
at home, and at the work place and elsewhere too. |
| |
Let noble thoughts come from everywhere.
This is a Rig veda saying.
(Rig veda is a 6000 year old text)
That has been our learning tradition in this land.
Knowledge is global and man is universal
a nd he can learn from every where.
We need not limit ourselves to what we have
because of our country or circumstances. |
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| Human Excellence:News & Notes |
| LET US GATHER
AND SHARE STORIES OF HUMAN EXCELLENCE
In the early stages of the Indian Centre for Encouraging
Excellence, we used to meet once a month. We used to
invite one who has chosen to pursue excellence in his
life to share her or his experiences and insights.
After a few months, we made a discovery. The discovery
was that when we hear such stories, we feel energized
and this stepping up energy feeling continues for several
days.
We therefore thought that we may publish a monthly wherein
such stories will be collected and published.
We did continue this activity for a few years, thanks
to the support of organisations like Excel Industries
Ltd. Bombay.
Since the purpose is to spread the good word, we felt
a better idea would be to request the dailies &
periodicals to publish such stories.
Typically, the periodicals publish news items that are
sad, bad or mad. There is a misitaken belief that news
to be news should be that way.
We pleaded with the Editors to publlish news of human
excellence interest. Our letters were published but
the courtesy ended there.
Today we do find news of excellence interest but that
is a small part, a very small part, of the news coverage.
Perhaps, the media people are not organised to look
for and collect such news.
Periodicals like India Today & Outlook publish a
page of excellence news. Periodicals like The Week,
besides publishing such items from time to time, write
extensively on A Person of the Year. This The Week has
been doing for over 20 years. In fact, a collection
is availabnle in the form of a book.
There is a website one retired naval officer has floated
- goodnews.com - and he is a one-man army.
We should be thankful for small mercies.
One thing is in your and my hands. We can look for stories
of human excellence. We can share them with our families
and friends.
We can look for any organised efforts in this direction
and let people know.
If we are the organising type, just as there are Laughter
Clubs, we can organise Human Excellence Clubs where
news and notes, stories and experiments of human excellence
interest
We need not even go that for. We can do it wherever
we normally meet, whether at home or at work. The important
point is that good news. excellence news is an energy
proposition. And we need all the energy in the world. |
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|
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| Book Samplings |
A ‘page’
from the book
SPIRITUAL CULTURE IN THE CORPORATE DRAMA
To revolutionise role excellence and to make winners
all in the workplace
By NH Atthreya Ph D
Foreword by Swami Jitatmananda
Published by MMC School of Management, Bombay |
| RESTORING SANITY** |
Some call it ‘the curse
of corporate drama’
and worse, commend or command
that we suffer it.
There are others, however,
Who say a remedy is
Desirable and possible.
Field experiments are afoot
In small and large places
To escape that ‘curse’.
They go under names like:
“Customer first”,.
“Empower employees”,
“TQM”,
“Reorganize”,
“Restructure”,
“Revitalize”,
“Re-engineer”,
“Reinvent”,
“Remember, small is beautiful?
“Have SMUs and SMTs
and so on.
Basically, all these are calls
For a return to sanity,
A return to ensure
Role excellence in the corporate world.
Any step that helps
In restoring sanity
Deserves to be welcomed.
In this text,
We are exploring two key strategies
To ensure role excellence
In every member of the organization.
The first is to extend
The stage culture
To the work place.
The second is to make
Spiritual culture an integral part
Of the work place. |
**Chapter 1.14
of the book. Demi size? Soft cover. Pages: 126.
Price in India: Rs.147 plus Rs.60
for postage and handling. Price OUTSIDE ndia including
the cost of airmail registered postage: U.S.$9.00.
Please send orders along with payment to Select
Books, 3E 1, 35 New Marine Lines Road, Bombay
400 020, India.
Fax: 022-2200 7911 |
|
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| July 07 |
| |
| Atthreya Calling: |
Dear Viewer, Dear Friend:
Greetings and welcome!
Through this site, I wish to share information and be instrumental
in transformation.
The information section has a ‘life’.
This section is divided in to two. In one part, I have shared
thoughts and notes under various headings, which with time
may be archived or replaced with new material . . The other
part , gives sample extracts of some of my books in print.
The transformation section is intended to
be dynamic. It is here we will explore ways and means of making
a difference in the longer well-being and in the larger well-being,
both for ourselves and for our fellow beings. The editorial
is part of this section.
Through this editorial section, we can be engaged in communication.
I will start with some reminders and you may respond by your
contributions. And together we will make meaning.
I use the word ‘reminder’ because much of what
I say may not be new knowledge to you.
My prayer is that the dialogue adds to a new sense of urgency.
It is this sense of urgency that could spur us into action
and it is this action that will make for results, for a sense
of satisfaction, for blessings.
Parasparam is a powerful concept handed
down to us from time immemorial. It says we can prosper together.
I propose to explore this power with you in these columns.
N.H.ATTHREYA
|
|
| |
| Enterprise Unlimited: |
| Dear Reader An enterprise
is one that meets a human need. Human needs are unlimited
and so enterprise opportunities are unlimited. Many
of these opportunities have been identified and availed
of. Many more are there to be tapped.
Real life stories may serve as thought starters, action
starters. Through this column, I will share some stories
and reflections. I invite you to share some stories
from your observations or experiences. Together we may
be able start a minor enterprise revolution.
Let us keep one thing clear in our mind. It is the
SPIRIT of enterprise we are exploring here and not the
nature or size of enterprise. The enterprise may be
economic, educational or social or other. Also, an enterprise
is like a tiny seed. If the soil is right and the tending
is appropriate, it may grow to be a banian tree. What
we CAN do is to sow a seed.
Another thing also we may keep in mind. We are reading
these stories not only for information sake but for
inspiration sake. We may start our own enterprises,
part time or full time. We may also help other people
to start enterprises. If we do, let us talk about those
stories as well. OUR stories are as interesting as others’
stories, if not more.
|
| STORY 1 |
| The prior evening he goes to the market
and gets items like tulsi, bilva, neem, pudina, carrot,
beetroot, kokam and seasonal favourites like jamun and
amla.
“I get up at 4 in the morning. I wash and clean
all these items. I use distilled water. As
you see, I use stainless steel vessels. I supply these
juices to the morning walkers. I do NOT supply tea.
People walk for health and they also want to drink for
health.
“ I travel by train from Borivali and I am at
Bandra to set up a make shift juice centre near a bus
stop at 6 am, to supply the juices to the morning walkers.
“ People young and old patronise me and many
are regular. Some prefer to have a home pack.
“ My wife operates a similar centre in the Juhu
beach.”
“ People appreciate our seva.”
PS This is a 10,000+ enterprise opportunity. Every
city and town can have dozens of such juice shops.
PPS Incidentally, I am not giving the name of this enterpriser
since I have not taken his permission to do so.
|
| STORY 2 |
| “I wanted to take a bouquet
of flowers to a wedding reception. “I walked
the streets of Thane and I could not find a shop to
help me.
“ I went to Dadar and got my present need met.
“ On way, I said to myself: There will be at
least a few like me who have such a need. Why not I
organize some help for them?
“I went to a nearby Irani shop and asked him
for a nominal space to open a “shop”. I
got hold of a chokra to mind the shop. Early morning,
I went to Dadar fruit bazaar and got fresh flowers for
the day. Then I went to Mantralaya where I had a full
time job. In all, my daily outgo was about 50 rupees,
cashwise. At the end of the day, I had 80 to 150 rupees
in my hand! If the collection was more than 100, I made
a bonus payment to the boy. It was a win-win-win for
all concerned.
PS: Please ignore the numbers –
this real incident happened some thirty years back.
|
|
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| Reflections & Reminders: |
Life unexamined is not
worth living, said Socrates.
Life examined can be worth living, we can say. |
We tend to do the things that we have
been doing
the way we have been doing
and getting some returns or outcome,
some helpful and some not so helpful,
resulting in a certain surplus of satisfaction.
If we feel rested with the present resultant,
we can continue the regime.
If we are not,
we will have to consider doing different things
or the same things differently or even both.
This means we have to periodically review
what we have been doing and the way we have been doing
for possible revision. |
| |
Yan kanda inbam yarum parugavey
let every one drink the bliss I have tasted.
Thayumanavar
Thayumanavar, the Tamil mystic poet, said this
at a higher level context.
This can apply at other mundane levels too.
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| Human Excellence:News & Notes |
| THE JOY OF
ROLE EXCELLENCE
“An excellent plumber is infinitely more
admirable than an incompetent philosopher. The society,
which scorns excellence in plumbing because it is a
humble activity and tolerates shoddiness in philosophy
because it is an exalted activity will have neither
good plumbing nor good philosophy. Neither its pipes
nor its theories will hold water”. So says John
Gardner.
Excellence need not be confined to what are considered
“intelligent” or “white collared”
roles. It is possible to have role excellence in every
role, however humble.
In one of the skyscrapers in Bombay, there is one particular
lift by which everybody likes to travel. This lift is
singled out even when the other lifts are empty, because
its liftman is a little special. The enthusiasm and
cheerfulness with which he does his simple task attracts
people. He has chosen to do the mundane job of going
up and down all day with as much enjoyment as possible.
He has chosen to excel in his role.
Yes, role excellence is a choice. One can choose to
be excellent in his/her role regardless of constraints.
Role excellence means a raised quality of life, both
for oneself and for others. It blesses him that gives
and him that takes.
Role excellence of one role cannot be compared with
that of another. It is unique to a role. Each role is
important and therefore excellence in each role is important. |
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WHAT DOES
EXCELLENCE CONSIST OF?
Mahato mahiyan (greater than the great) –
this perennial call to excellence – has been with
us from Upanishadic days. But what exactly does society
mean by excellence? Does it mean success? Does it mean
power? Or does it mean personal fulfillment and satisfaction?
There are at least two critical characteristics that
comprise human excellence.
One is a deep concern for others. Especially for the
people who are directly affected by our work, be they
customers, patients, or students. We are not likely
to pursue excellence, if we work, however hard, only
for our singular benefit. It limits the scope of our
trying. But if we do show care and concern for others,
we are motivated to increase the scope of our activity.
We will do things distinctly, differently. We will walk
that extra mile. We will go a little beyond the call
of duty. Our behaviour will stand out. There will be
that distinct touch of grace and greatness.
The second characteristic is a hardiness of spirit.
It is not easy to care and show concern for others consistently
and persistently. It could mean sacrifice – sometimes
to a degree that hurts. The weak of spirit may admire
excellence; they cannot pursue it.
To the above two characteristics, a third can be added
– ‘one better each time’. The pursuit
of excellence is dynamic, not static. Excellence is
a journey, not a destination. |
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CORPORATE
EXCELLENCE
Everybody talks of excellence today, especially
in corporate circles, thanks to books like “In
Search of Excellence” and “The Winning Streak”.
Today’s world is getting more and more corporate.
And so, quality of life depends to a large extent on
the prevailing corporate culture. If the culture gives
excellence a pride of place, it will be pursued by many.
Corporate excellence is a good business proposition.
Because it invariably reflects in its products and services.
And who does not want excellent products and services?
After all, they fetch handsome premiums. Take for example
the products of Sony. Many, however, wait for external
conditions to force them to do better. They do not realise
that being compelled may rob them of the joy of excellence
that comes from self-choice.
Pursuit of excellence also makes good career sense.
When we excel in our role, the resultant joy begins
to mean everything to us. And we find our days richer
forever. Operational excellence becomes our style of
working. As we excel in our role, the world around us
takes more than appreciative note of us. We get picked
up for higher levels of responsibility. This is true
even in governmental circles. Come to think of it, there
is plenty of room at the top. Congestion is only at
the bottom. |
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TEAM EXCELLENCE
Corporate excellence is team excellence. While
individual excellence pursuits matter, team pursuit
of excellence does even more. But how does one create
a climate for excellence?
One way is to encourage excellence wherever found .By
noticing it, by saying a nice word about, by talking
about it, by talking and writing about it.
Another way is to respect each role, however humble.
In fact, the humbler the role, the harder is to perform.
And it deserves much more respect.
And then there is another way. This is to demand excellence.
As Somerset Maugham said, “it is a funny thing
about life. If you choose to accept anything except
the best, you very often get it”. |
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| Book Samplings |
A ‘page’
from the book WHAT MAKES PEOPLE
GIVE THEIR BEST
Dimensions of caring for the internal customer
By N.H.Atthreya Ph.D
Published by MMC School of Management, Bombay |
| OTHER COMPENSATIONS APART |
| When do I do business with you? |
I do business with you
when I give you what I have,
when I give more of it,
when I give more of it willingly.
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I tend to give,
I tend to give more of my plus,
if what I give
and the way I give
a re approved.
Approval whets my giving sense. |
Other compensations apart,
hearty approval in itself
iIs welcome to me. |
I desire and like approval –
like most people I suppose.
The converse also is true.
If I do well and give well
and you do not approve,
I feel discouraged and
I tend to hold back.
I expected approval and
I did not get it;
you expected my doing or giving and
you will not get it! |
When I say you will not get it,
Don’t take me literally.
I will do just enough and no more.
I will do the minimum to escape trouble |
If that is all you want of me,
you need not bother to approve
of my giving or doing. |
Chapter 10 of the
book referred to above. Soft cover. Pages 124. Price
in India: Rs.96 plus postage; price
for outside India, including registered airmail
postage: U.S.$6.00.
Orders with payment to be sent to Select Books,
3E 1, Court Chambers, 35 New Marine Lines Road,
Bombay 400 020, India. Fax:
022/2200 7911 |
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